Privacy Policy

Privacy Policy

Introduction

Welcome to https://louisville-spanish-speaking-therapy.denvermentalhealthcare.com (hereinafter referred to as “LSST” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your engagement with LSST, including but not limited to:

  1. Our official website at https://louisville-spanish-speaking-therapy.denvermentalhealthcare.com.
  2. Any mobile applications or software provided by LSST.
  3. Online services and products offered through our platform.
  4. Interactions via email, phone, text messages, or other communication channels initiated by us.

Please note that this policy does not extend to third-party platforms, applications, or services linked to or from our website, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we handle your personal information in the following scenarios:

  1. As an Authorized User: When you sign up and use our applications and services, we collect and process your account-related data to provide a personalized experience.

  2. Website Visitors: If you visit our websites, we may gather non-personalized data for analytics and improvement purposes.

  3. Communications: We may reach out to you via newsletters, emails, phone calls, or SMS messages, and this policy outlines how we handle any personal information shared during these interactions.

Personal Data Collection

LSST collects various categories of personal data, including but not limited to:

  1. Account Information: This includes usernames, passwords, email addresses, and profile details you provide when creating an account on our platform.

  2. Payment and Financial Details: We collect billing information such as credit/debit card numbers, payment history, and financial records for processing transactions.

  3. Purchase Data: Your purchase history, order details, and product preferences are recorded to enhance your shopping experience and personalize recommendations.

  4. Mobile Device Identifiers: We may access unique device identifiers, such as IP addresses, device types, and mobile network information, to improve our services.

  5. Location Data: With your consent, we can track your location to provide location-based services and personalized content.

  6. Feedback and Reviews: Any feedback, ratings, or reviews you submit to us are valuable for service improvements.

  7. Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms, as permitted by their privacy settings.

  8. Product Interactions: Details about the products you view, search for, or purchase on our sites contribute to our product development and personalization efforts.

We collect this data using multiple methods: user input forms, account settings, browsing interactions, automated technologies (like cookies), and third-party service providers who assist in data collection and processing.

Cookies

LSST uses cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser that enable us to:

  1. Strictly Necessary: Ensure the basic functionality of our website, such as navigating through pages.
  2. Preferences: Remember your user preferences and settings.
  3. Analytics: Gather data about how you interact with our site, which helps us improve its performance and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by applicable laws. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize your personal information.

Security Measures

LSST employs robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security assessments and updates to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child, please contact us at the address provided below, and we will take appropriate steps to delete such information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding personal data, including:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to limit the processing of your personal data in specific situations.
  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  6. Objection: The right to object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of the above rights.
  8. Data Portability (EU GDPR): The right to transfer your personal data to another controller, in a structured, commonly used format.

To exercise these rights or if you have any data-related queries, please contact our Data Privacy Team using the details provided below. We will respond to your request as quickly as possible and within the time frame prescribed by applicable laws.

Changes to Policy

LSST reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

Email: contact@louisville-spanish-speaking-therapy.denvermentalhealthcare.com

Mailing Address: Louisville Spanish Speaking Therapy, Privacy Team, [Address], Denver, CO, USA

We are committed to addressing any concerns or questions you may have regarding our privacy practices.